MCM PRELOVED OUR PHILOSOPHY
MCM believes that the value of a well-crafted piece increases over time, shaped by the moments and stories it has experienced. MCM Preloved – our reselling program – strengthens our commitment to circularity, giving each piece the opportunity to be rediscovered, re-cherished, and loved all over again.
How It Works
We've streamlined the resale process, enabling seamless trade-ins of iconic designs on our online platform. Every item undergoes rigorous authentication and cleaning to ensure that second-hand pieces meet the exceptional quality standard expected of MCM.
Reimagine how MCM is experienced — preserving iconic designs while extending their legacy.
A SIMPLE PROCESS
WHEN YOU BUY - COMING SOON
- Easily browse our preloved pieces online
- Purchase items securely using your credit card or available MCM Preloved voucher
- Enjoy a 14-Day Return Policy.
WHEN YOU SELL
- Mail your item for free
- We handle authentication, cleaning, photography, and listing
- Receive a voucher valid on MCM Preloved, mcmworldwide.com, or in store.
Your Questions, Answered
How does the online trade-in service work?
- In order to be accepted, your product must be in perfect condition - please consult our trade-in conditions.
- Select the items you wish to sell back to us, then follow the online steps to create your account and identify the products you wish to trade in.
- Once the trade-in request has been generated, simply print out the transfer note, sign it, and insert it in your parcel.
- You must send us your items by post using the pre-paid label provided. Return your packaged products to us in the box of your choice.
- As soon as we receive your parcel, our Quality Experts will check the condition of your items. If the trade-in conditions are met, you will be notified by email within 15 days and you will receive your credit to your second-hand account.
- By logging on to the "My credit" section in your Second-Hand customer area, you can generate one or more coupon, valid for 12 months from the date of issue:
- In stores
- Online at mcmworldwide.com
- On the second hand site preloved.mcmworldwide.com.
- If several of your items have been accepted, you will be credited with an amount corresponding to the value of all the accepted items.
How will I receive the money for my trade‑ins, and do I have to wait until my item is sold to receive my credit?
Once your items have been checked and validated by our quality experts, you will receive your money in the form of credit, available in your member area under the "My credit" section. You will then be able to generate a coupon, which you can redeem via:
No need to wait for your item to be sold.
What are the acceptance criteria, and do you return items deemed to be in poor condition?
- Your items must be clean, in perfect condition (with all zips, seams and elasticated features in working order) and free from holes, tears, stains, or odors.
- Your items must not have been altered and must not be missing any buttons or embellishments.
- Your items must contain the brand label as well as the inner composition and care labels.
- All products must be legally owned by the person benefiting from the trade-in offer.
We accept items with the following 3 condition ratings:
- New condition: with original label, never worn
- Excellent condition: the item is like new with no signs of wear or defects.
- Very good condition: the item shows only minor traces of wear, imperceptible at 30 cm.
We do not accept any items in any other condition: damaged, worn, no longer usable, stained, with holes, misshapen, dirty, with the internal label cut off, etc.
In accordance with our General Terms and Conditions of Sale, items that do not fulfil these criteria will be refused and will not be returned.
But rest assured: these items will live on, as donations to charities or through upcycling programmers.
Are the sent items reconditioned?
Upon receipt of your items, our experts will authenticate them and check their condition.
Each item is returned to its saleable condition and re-labelled. It is cleaned and/or ironed using environmentally-friendly processes.
MCM PRELOVED : OUR PHILOSOPHY
Our preloved MCM program is built on the principles of circular fashion and sustainable luxury. By authenticating and reselling second-hand MCM bags, we extend the life of iconic designs while preserving their craftsmanship and value. Every bag undergoes a careful authentication process, ensuring customers can shop preloved MCM bags with complete confidence. By encouraging customers to buy and resell authentic MCM bags, we promote a more responsible way to experience luxury—where timeless pieces continue to be worn, valued, and passed on.
