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Contact us

Our Customer Service team is available Monday to Saturday from 9 a.m. until 8 p.m., excluding Bank Holidays by email at contact.eu@mcmworldwide.com

So that your request can be processed as quickly as possible, please indicate :

- Your order number and/or trade-in number

- First name, surname and email used for the order or trade-in

- Trade-in offer, current order, delivery, voucher, etc.

Consult our FAQ to find the answer to your question.

Bags authenticated and cleaned by MCM team

Bags authenticated and cleaned by MCM team

Returns within 14 days

Returns within 14 days

Free trade-in shipping & returns

Free trade-in shipping & returns

100% secure payment

100% secure payment