Accessibility statement

MCM is committed to ensuring digital accessibility of its online services for all users, including people with disabilities, in accordance with applicable European accessibility requirements.

This accessibility statement applies to the website: preloved.mcmworldwide.com.

LEGAL FRAMEWORK AND APPLICABLE STANDARDS

This website has been developed with reference to the following regulations and standards:

Directive (EU) 2019/882, known as the European Accessibility Act, and its applicable national implementations.
The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Recognized best practices in digital accessibility.

These standards define requirements intended to improve the accessibility of digital content and services for individuals with visual, auditory, motor, or cognitive disabilities.

CONFORMANCE STATUS

MCM Preloved aims to conform to WCAG 2.1 Level AA.

Based on internal evaluations and automated testing, the website is currently considered conformant. However, some content or functionalities may not yet fully meet all applicable accessibility requirements.

Accessibility is assessed through:

Internal technical audits conducted by development teams.
Automated testing using recognized tools, including WAVE (AIM score on a 10-point scale) and Google Lighthouse – Accessibility module (score out of 100).
Specific monitoring of critical pages within the purchasing journey (product page, cart, checkout process).

As of the latest evaluation, the website has achieved:

A WAVE (AIM) score ≥ 8/10
A Lighthouse Accessibility score ≥ 90/100

NON-FULLY ACCESSIBLE CONTENT

Despite the efforts undertaken, certain elements may still present minor compliance gaps, including:

Visual design elements related to brand guidelines (color contrast, text sizing).
Items requiring additional manual verification.
Technical adjustments currently under optimization.

These elements are part of an ongoing continuous improvement process.

FEEDBACKS AND CONTACT

If you encounter an accessibility issue that prevents you from accessing content or functionality on the website, you may contact us:

Contact page: link.

We are committed to reviewing all accessibility-related requests and responding within a reasonable timeframe.

If you are not satisfied with our response, you may contact the relevant national enforcement authority in accordance with applicable accessibility legislation.

ONGOING COMMENTS

Digital accessibility is a long-term commitment for MCM.

The website is regularly reviewed to ensure alignment with legal requirements, technical standards, and user needs.

Date of publication: 16/03/2026